If you have any complaints regarding our services, procedures, or personnel, we encourage you to reach out using the contact channels listed to the right.

We are committed to addressing your concerns promptly and thoroughly:

• We will acknowledge your complaint within 1 business day.
• We commit to providing a full response within 10 business days.

Required Information

To ensure a swift investigation, please include the following details in your submission:

• Full Name
• ID/Iqama Number (for verification)
• Preferred Contact details (phone and/or email)
• Detailed description of the issue
• Any supporting documents (attached if using email)